Piggy7 Privacy Policy — Our Commitment to Protecting Your Data

Piggy7 takes your privacy very seriously. This Privacy Policy ("Policy") describes how information collected about you during your use of the Piggy7 platform is used and protected.

This policy applies to Piggy7's website, mobile browser version, and all associated services. By using Piggy7, you agree to the terms of this policy.

This policy has been written in English to ensure all players in Bangladesh can easily understand it. For any clarifications, contact us at support@piggy7.app.

Piggy7 collects two types of information — what you provide directly and what is automatically gathered through your use of the platform:

Piggy7 does not collect sensitive information such as religion, political views, or health data — this falls outside the scope of our policy.

Piggy7 only collects information for a clear purpose. Each piece of data is used for a specific reason:

• To create, verify, and manage your account.
• Processing deposits, withdrawals, and payments.
• Verifying age and ensuring legal compliance.
• To prevent fraud and account hacking.
• To improve service quality and develop new features.
• Sending relevant bonuses and offers (with your consent).
• To comply with legal obligations.

Piggy7 uses the information collected in the following ways, always prioritizing your benefit and security:

• To personalize your platform experience based on your preferences.
• To detect unusual logins or transactions and protect your account.
• To analyze your betting patterns and provide responsible gaming recommendations.
• To understand the context of support tickets and resolve them faster.
• To identify and resolve technical issues on the platform.

Piggy7 only shares data with third parties in the following limited circumstances:

• Payment Provider: Shared with bKash, Nagad, Rocket, and banks solely to process transactions.
• Game Providers: Evolution Gaming, Pragmatic Play, and others — only the minimum data required to operate games.
• Identity Verification Provider: A licensed agency handling KYC (Know Your Customer) verification.
• Legal Authorities: In cases of a court order or legal obligation — we will always endeavor to notify you in advance, where legally permitted.

All third parties are contractually bound to meet Piggy7's privacy standards. They may not use the data they receive for their own purposes.

Piggy7 has implemented industry-leading technical safeguards to protect your information:

• 256-bit SSL/TLS encryption — active on all data transmissions.
• Sensitive data stored in the database with AES-256 encryption.
• Two-factor authentication (2FA) — an extra layer of account security.
• Real-time fraud detection system — unusual activity is flagged instantly.
• Regular third-party security audits and penetration testing.
• Restricted staff access — only authorized personnel can view your data.
• Server data is backed up across multiple geographic locations.

Piggy7 uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored in your browser.

• Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, game category) — can be disabled.
• Analytics Cookies: To collect platform usage statistics — can be turned off.
• Marketing Cookies: To show relevant ads — entirely optional and can be turned off.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.

You have clear rights over your own data on Piggy7. Under international data protection laws, you may:

• Right to Access: You may request to know what information Piggy7 holds about you.
• Right to Rectification: Request corrections to any inaccurate or outdated information.
• Right to Erasure: Upon account closure, you may request deletion of your data (except where required by legal obligations).
• Right to Portability: Request an export of your data in a standard, portable format.
• Right to Restrict Processing: Request that your data not be used for specific purposes.
• Right to Object: Request to opt out of marketing messages or profiling.

To exercise any of these rights, email support@piggy7.app. We will respond within 30 days.

Piggy7 does not retain your data longer than necessary. Our general policy is:

• Active account data: retained for as long as your account remains active.
• Financial transaction records: typically 5–7 years as required by law.
• Personal data after account closure: automatically deleted after 6 months.
• In cases of fraud or legal disputes: until the case is resolved.
• Marketing consent: once withdrawn, communications will stop within 30 days.

Piggy7 does not serve users under 18 and does not knowingly collect their information. Anyone who provides a false age at registration bears full responsibility for doing so.

If you believe a minor has been using Piggy7, please notify us at support@piggy7.app. The account will be closed immediately and all associated data deleted.

Piggy7 may update this Privacy Policy from time to time. For significant changes:

• You will be notified at least 14 days in advance via your registered email.
• The "Last Updated" date will always be displayed at the top of the page.
• Re-consent may be required for major changes.

For any privacy-related questions, requests, or complaints:

• Email: support@piggy7.app (include "Privacy" in the subject line)
• Live Chat: Directly on the platform — available 24/7
• Response time: 24 hours for general inquiries, 30 days for data requests

If you are not satisfied with how your complaint is handled, you have the right to escalate it to the relevant international data protection authority.